CareNexaLabs
+91 95125 59090
FOR HOME CARE AGENCIES · 20–300 CARERS · UK & USA

Run Your Care Agency on
Autopilot, Not Spreadsheets

The web, mobile, and AI systems that digitise scheduling, compliance, and family communication — so your team delivers care, not paperwork.

Today's bookings
6 TODAY
RS
Mrs. Shah — 9:00 AM
Elder care, 4 hrs · Maria T.
Confirmed
AK
Mr. Kumar — 2:00 PM
Post-surgery, 2 hrs · James O.
Pending
EH
Ms. Hughes — 4:30 PM
Companion, 3 hrs · Aisha R.
Confirmed
DB
Mr. Bennett — 6:00 PM
Medication, 1 hr · Tomas K.
Pending
GA
Mrs. Alvarez — 7:30 PM
Overnight, 8 hrs · Nina P.
Confirmed
View full rota
4.9
★★★★★
200+ REVIEWS
CQC-ready HIPAA & EVV GDPR & DBS No rip-and-replace
MEASURABLE OUTCOMES · FEWER HOURS ON ADMIN, MORE TRUST IN EVERY VISIT
−70%
Time spent on scheduling & admin
99%+
Visits verified with GPS / EVV
Weeks → mins
Audit & inspection preparation
2×
Faster carer onboarding
Trusted by growing domiciliary & residential agencies
Caradon
NorthCare
HomeWell
Elder & Co
VitaCare
01 · The problem map

Manual admin is the tax on every growing agency.

Between 20 and 300 carers, spreadsheets and WhatsApp break down. Here's where the hours leak — and the system we build to close each gap.

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THE PROBLEM

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OUR SOLUTION
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What we do

Everything your agency runs on — built in.

01

Scheduling & rota

Fill every visit in minutes, not hours.

This week's rota
Mon 13 – Sun 19 Jul
92% FILLED
MTWTFSS
Maria T. · 08:00–12:00
4 visits
09:00 uncovered
Assign
•Availability matching
•Travel-aware routing
•Conflict detection
•Instant shift cover
02

Visit verification

Proof every visit happened, on time.

LIVE MAP
Maria T. — R. Okafor
GPS ✓ 08:02
3 CARERS CHECKED IN · 1 EN ROUTE
•GPS & EVV check-in
•Live attendance board
•Geofenced visits
•Late & missed alerts
03

Care plans & eMAR

Consistent care, medication logged right.

Medication round3 / 4 DONE
Metformin 500mg
Oral · with breakfast
08:02
Ramipril 5mg
Oral · morning
08:03
Vitamin D 1000IU
Oral · with food
08:05
Atorvastatin 20mg
Oral · evening
20:00
Next dose reminder at 20:00
•Digital care plans
•eMAR with reminders
•Task checklists
•Condition change flags
04

Family portal

Keep loved ones in the loop, automatically.

MWMargaret W. · Today
● LIVE
Mum had a lovely walk today 🌿
Maria · 10:24
Thank you, that's wonderful ❤️
You · 10:31
She's booked in for lunch at 12:30 🍜
Maria · 10:33
Type a message…
•Live visit updates
•Secure messaging
•Care notes & photos
•Instant notifications
05

Compliance & reporting

Inspection-ready, every single day.

INSPECTION READY 96%compliant
38
DBS ok
35
Trained
4
Due soon
•DBS & training tracking
•Audit dashboard
•Incident reporting
•CQC & EVV ready
06

Payroll & invoicing

From verified visits to paid, automatically.

Maria Torres
Payroll · wk 28
APPROVED
Hours worked148.5
Travel & mileage£42.80
Overtime (4.5h)£81.00
Invoice total£3,914
Export CSV
Send invoice
•Auto timesheets
•Travel & mileage
•Invoice generation
•Export to accounting
The operations console

One screen to run the whole agency.

app.carenexalabs.care/operations
CareNexaLabs
Live rota
Visit map
Compliance
Care plans
Payroll
Invoicing
Operations · Today
Tuesday, 14 July · 142 visits scheduled
98% ON TIME3 UNCOVERED
OCCUPANCY
92%
VISITS VERIFIED
99%+
ADMIN TIME
−70%
DOCS DUE
4
Live rota
Maria T. → R. Okafor
08:00 · Personal care
James O. → E. Hughes
08:30 · Medication
Uncovered → P. Shah
09:00 · Needs cover
Aisha R. → D. Bennett
09:15 · Companion visit
Tomas K. → M. Ellis
10:00 · Mobility support
Nina P. → G. Alvarez
10:30 · Medication & meal
VISIT VERIFICATION
Compliance
96% CLEAR
4 documents due for renewal this month
03 · The AI layer

AI that removes work — not
just another chatbot.

Every workflow gets a quiet intelligence layer that predicts, matches, drafts, and flags — so your team acts on decisions instead of chasing data.

OPTIMISE

Smart rota & routing

AI builds conflict-free schedules and efficient travel routes from geography, visit length, and staff availability.

MATCH

Instant cover matching

When someone calls in sick, the system ranks and notifies qualified, available carers in seconds.

SUMMARISE

Care-note intelligence

Long visit notes become clean summaries and handover briefs, with condition changes surfaced automatically.

PREDICT

Compliance risk radar

Expiring DBS, training, and visas are forecast and escalated before they ever threaten an inspection.

DETECT

Missed-visit anomaly alerts

Unusual patterns — late arrivals, skipped tasks, drift from care plans — are flagged in real time.

FORECAST

Demand & capacity planning

Model upcoming demand and staffing needs so growth never outruns your workforce.

05 · Compliance by design

Inspection-ready on both sides of the Atlantic.

Evidence is captured as care happens — not reconstructed the week before an audit. We build to UK and US standards from day one, with a centralised audit dashboard and automated renewal reminders.

United Kingdom
CQC-REGULATED CARE
✓CQC KLOEs mapped to daily evidence
✓DBS & right-to-work tracking
✓DSPT & GDPR data handling
United States
HIPAA & EVV ALIGNED
✓HIPAA-aligned data handling
✓EVV visit verification
✓State Medicaid billing formats
eMAR audit trails, incident escalation, and digital signatures across every record.
CQC HIPAA EVV GDPR DBS DSPT
06 · How we work

From audit
to at-scale.

1
2
3
4
Audit

We map your workflows and rank where hours and revenue leak — free of charge.

Blueprint

A prioritised roadmap — what to build first for the fastest payback.

Build

Web, mobile, and AI shipped in phases, alongside your live operation — no rip-and-replace.

Scale

We optimise, train your team, and extend the platform as you grow to 300+ carers.

07 · Selected work

Built with agencies, for agencies.

Smart scheduling & EVV

AI-built rotas with travel-aware routing and GPS check-in — so every visit is covered and verified.

Rota
Tue 14 Jul · 142 visits
EVV LIVE
TIMECARERCLIENTSTATUS
08:00Maria T.R. OkaforGPS ✓
08:30James O.E. HughesGPS ✓
09:00UncoveredP. ShahCover
09:15Aisha R.D. BennettGPS ✓

Family & carer apps

A shared care timeline keeps families and carers in sync — updates, notes, and messages in one place.

Family portal
Margaret's care · Today
Maria completed morning visit
“Great mood, ate a full breakfast.” · 8:42
Medication logged
Metformin 500mg · on schedule · 8:05
Message team
View schedule

AI compliance radar

Expiring documents and missed-visit risks are forecast and escalated before an inspection ever asks.

Compliance radar
96% CLEAR
96%
Visits verified99%+
Docs current1,204
✓142 visits verified with GPS / EVV
✓eMAR complete for all clients
!4 renewals flagged & escalated automatically
Testimonials

Real agencies, real results

4.9
★★★★★
200+ reviews on Trustpilot
“

The audit alone showed us where we were losing hours we didn't know we had. The rota system paid for itself in a quarter.

Registered Manager / UK domiciliary agency
“

Carers actually use the app, and families finally see what's happening. That trust is worth more than any feature list.

Director / US home care